More and more business processes are now affordable and accessible to all sized businesses on an outsourced basis, and more and more organizations are taking advantage of the opportunities that present. A major driver behind this trend is the emergence of cloud computing over the last few years.
We will discuss:
- The impact of the Cloud on BPO: Reality or Hype? Insight into potential points of inflection, while on the road to cloud services, that enterprises need to know about and be prepared.
- How to manage this technology catalyst for introducing business process best practices in the organization.
- How to invest and take advantage of future opportunities in cloud services and BPO.
More and more business processes are now affordable and accessible to all sized businesses on an outsourced basis, and more and more organizations are taking advantage of the opportunities that present. A major driver behind this trend is the emergence of cloud computing over the last few years.
We will discuss:
- The impact of the Cloud on BPO: Reality or Hype? Insight into potential points of inflection, while on the road to cloud services, that enterprises need to know about and be prepared.
- How to manage this technology catalyst for introducing business process best practices in the organization.
- How to invest and take advantage of future opportunities in cloud services and BPO.
More and more business processes are now affordable and accessible to all sized businesses on an outsourced basis, and more and more organizations are taking advantage of the opportunities that present. A major driver behind this trend is the emergence of cloud computing over the last few years.
We will discuss:
- The impact of the Cloud on BPO: Reality or Hype? Insight into potential points of inflection, while on the road to cloud services, that enterprises need to know about and be prepared.
- How to manage this technology catalyst for introducing business process best practices in the organization.
- How to invest and take advantage of future opportunities in cloud services and BPO.
As we rapidly move towards a more hyper-connected future, itâs becoming increasingly important to think beyond mobile â while talking about building applications â in order to deliver adaptive and personalized experiences that are not limited to by device constraints. In other words, more and more is required to develop intelligent apps that can assist users in making accurate predictions and choices based on the historical and real-time data of a user.
Intelligent apps promise to further enrich customer experiences by providing businesses the opportunities to adapt to their rapidly changing needs and ways of engaging with them. Gartner predicts 21 billion âthingsâ will be connected to the internet by 2020 and all exchanging data 24×7.
Because of this, we will also see an increasing need for businesses to respond to events as they happen. Intelligent applications could be the suitable solution.
We will discuss:
- Defining user experiences with machine learning technology
- Learning services for Intelligent Apps new interfaces set to remodel applications into cross-platforms
- Learning services for Intelligent Apps
As we rapidly move towards a more hyper-connected future, itâs becoming increasingly important to think beyond mobile â while talking about building applications â in order to deliver adaptive and personalized experiences that are not limited to by device constraints. In other words, more and more is required to develop intelligent apps that can assist users in making accurate predictions and choices based on the historical and real-time data of a user.
Intelligent apps promise to further enrich customer experiences by providing businesses the opportunities to adapt to their rapidly changing needs and ways of engaging with them. Gartner predicts 21 billion âthingsâ will be connected to the internet by 2020 and all exchanging data 24×7.
Because of this, we will also see an increasing need for businesses to respond to events as they happen. Intelligent applications could be the suitable solution.
We will discuss:
- Defining user experiences with machine learning technology
- Learning services for Intelligent Apps new interfaces set to remodel applications into cross-platforms
- Learning services for Intelligent Apps
As we rapidly move towards a more hyper-connected future, itâs becoming increasingly important to think beyond mobile â while talking about building applications â in order to deliver adaptive and personalized experiences that are not limited to by device constraints. In other words, more and more is required to develop intelligent apps that can assist users in making accurate predictions and choices based on the historical and real-time data of a user.
Intelligent apps promise to further enrich customer experiences by providing businesses the opportunities to adapt to their rapidly changing needs and ways of engaging with them. Gartner predicts 21 billion âthingsâ will be connected to the internet by 2020 and all exchanging data 24×7.
Because of this, we will also see an increasing need for businesses to respond to events as they happen. Intelligent applications could be the suitable solution.
We will discuss:
- Defining user experiences with machine learning technology
- Learning services for Intelligent Apps new interfaces set to remodel applications into cross-platforms
- Learning services for Intelligent Apps
Youâre invited to explore emerging trends, challenges, insights, and roadmaps for next-gen IT infrastructure with senior enterprise IT executives at our exclusive executive dinner.
Rapidly evolving environmental, societal and technological conditions are shifting enterprise demands across industries.
To get ahead of the curve, the enterprise has to undergo a step-wise journey from âclassicâ legacy infrastructure to the adoption of a next-gen infrastructure roadmap that:
- Shifts focus from optimization, to agile, to zero infrastructure
- Exists in an elastic, cloud-based environment
- Focuses entirely on business outcomes
- Rapidly responds to market drivers from a portfolio of managed services
Familiarize yourself with what the worldâs most complex organizations are already doing to become digitally-ready and agile.
Compliance with internal audits often escalates a projectâs priority, forcing information security teams to put resource-intensive internal audit requests ahead of security-focused initiatives necessary to keep pace with the rapidly shifting threat landscape.
Because of the critical nature of SAP systems and the business and financial processes they enable, its applications are the target of numerous industry standards and regulatory demands such as PCI, NIST, SoX and beyond. These applications are also increasingly the target of criminal threats from inside and outside an enterprise. In fact, in a recent Ponemon Institute survey, 65% of survey respondents disclosed that their SAP systems were breached at least once in the past 24 months.
So how does todayâs InfoSec teams balance these two competing priorities for their ERP systems â one a constant presence with clear consequences and the other a constant threat with often unknown, and possibly catastrophic, consequences â but both requiring constant vigilance?
Join us to discuss and learn:
- How to strike a balance between competing compliance and InfoSec priorities.
- About solutions that can assist with meeting compliance standards and anticipating internal and external threats.
- How to foster cross-functional leadership to implement a sound SAP cybersecurity programs
In this digital era, customers are more powerful and demanding than ever before. The window of opportunity to delight customers and maximise every customer interaction is reduced to seconds.
Understanding how to communicate to your customers using the most effective traditional and digital channels with the most relevant message has become critical to success.
Forrester recently gauged opinion from 590 CEOs and senior business leaders working across Europe, the Middle East, and Africa to produce a report entitled âThe New Frontier: Unlocking the value of dataâ.
The research highlighted that whilst 87% of South African organizations recognize gaining better insights on their customers as one of their top business priorities, many of them are unable to effectively respond to customer demands with only 15% have a strategy to deliver a consistent customer experience across the life cycle.
You’re invited to discuss emerging trends, challenges, insight and market impacts with fellow C-Level decision-makers.
We will discuss:
- Forrester C-level Research results
- What does an insight driven business look like today?
- Single customer view – linking your offline and online consumer
- Effectively engaging the digital consumer
- Critical success factors required to:
– Retain profitable customers
– Identify new customers
– Speak to customers in a more individual manner
– Select geographic locations that represent the greatest opportunity
Du inviteres hermed til en spÊndende aften, hvor du sammen med andre C-level beslutningstagere diskuterer mulige lÞsninger pÄ nogle af de udfordringer, virksomheder stÄr overfor lige nu.
Forresters helt nye undersĂžgelse, baseret pĂ„ svar fra 590 beslutningstagere fra Europa, Midt Ăsten og Afrika udforsker de strategier, virksomheder er nĂždt til at bruge, hvis de vil overleve den digitale transformation, der er i fuld gang.
UndersĂžgelsen viser, at 73 % tror, deres nuvĂŠrende virksomhedsmodel vil forsvinde i lĂžbet af de nĂŠste fem Ă„r. Vi lever i kundens tidsalder, og den digitale kunde stĂ„r stĂŠrkere og krĂŠver mere end nogensinde. Kundeloyaliteten bliver meget mindre â og kundeoplevelsen betyder derfor alt.
For at vĂŠre konkurrencedygtige skal virksomheder i alle sektorer styrke deres digitale fundament, sĂ„ de kan bruge data fra enhver interaktion med kunden â og bruge den klogt.
Vi kommer til at diskutere:
- Forresters Research Resultater
- Ny teknologi, muligheder og udfordringer med at realisere vĂŠrdien af Data og Analytics
- Ny teknologi, muligheder og udfordringer med at implementere Artificial Intelligence (AI) for at fÄ bedre kundeindsigt
- Erfaringsudveksling â Markedstrends
- Erfaringsudveksling â den nyeste indsigt og relevante case studier
