Reinvention of BPO Services

More and more business processes are now affordable and accessible to all sized businesses on an outsourced basis, and more and more organizations are taking advantage of the opportunities that present. A major driver behind this trend is the emergence of cloud computing over the last few years.

 

We will discuss:
  • The impact of the Cloud on BPO: Reality or Hype? Insight into potential points of inflection, while on the road to cloud services, that enterprises need to know about and be prepared.
  • How to manage this technology catalyst for introducing business process best practices in the organization.
  • How to invest and take advantage of future opportunities in cloud services and BPO.

Reinvention of BPO Services

More and more business processes are now affordable and accessible to all sized businesses on an outsourced basis, and more and more organizations are taking advantage of the opportunities that present. A major driver behind this trend is the emergence of cloud computing over the last few years.

 

We will discuss:
  • The impact of the Cloud on BPO: Reality or Hype? Insight into potential points of inflection, while on the road to cloud services, that enterprises need to know about and be prepared.
  • How to manage this technology catalyst for introducing business process best practices in the organization.
  • How to invest and take advantage of future opportunities in cloud services and BPO.

Intelligence Everywhere

As we rapidly move towards a more hyper-connected future, it’s becoming increasingly important to think beyond mobile – while talking about building applications – in order to deliver adaptive and personalized experiences that are not limited to by device constraints. In other words, more and more is required to develop intelligent apps that can assist users in making accurate predictions and choices based on the historical and real-time data of a user.
Intelligent apps promise to further enrich customer experiences by providing businesses the opportunities to adapt to their rapidly changing needs and ways of engaging with them. Gartner predicts 21 billion “things” will be connected to the internet by 2020 and all exchanging data 24×7.
Because of this, we will also see an increasing need for businesses to respond to events as they happen. Intelligent applications could be the suitable solution.

We will discuss:
  • Defining user experiences with machine learning technology
  • Learning services for Intelligent Apps new interfaces set to remodel applications into cross-platforms
  • Learning services for Intelligent Apps

Reinvention of BPO Services

More and more business processes are now affordable and accessible to all sized businesses on an outsourced basis, and more and more organizations are taking advantage of the opportunities that present. A major driver behind this trend is the emergence of cloud computing over the last few years.

 

We will discuss:
  • The impact of the Cloud on BPO: Reality or Hype? Insight into potential points of inflection, while on the road to cloud services, that enterprises need to know about and be prepared.
  • How to manage this technology catalyst for introducing business process best practices in the organization.
  • How to invest and take advantage of future opportunities in cloud services and BPO.

Intelligence Everywhere

As we rapidly move towards a more hyper-connected future, it’s becoming increasingly important to think beyond mobile – while talking about building applications – in order to deliver adaptive and personalized experiences that are not limited to by device constraints. In other words, more and more is required to develop intelligent apps that can assist users in making accurate predictions and choices based on the historical and real-time data of a user.
Intelligent apps promise to further enrich customer experiences by providing businesses the opportunities to adapt to their rapidly changing needs and ways of engaging with them. Gartner predicts 21 billion “things” will be connected to the internet by 2020 and all exchanging data 24×7.
Because of this, we will also see an increasing need for businesses to respond to events as they happen. Intelligent applications could be the suitable solution.

We will discuss:
  • Defining user experiences with machine learning technology
  • Learning services for Intelligent Apps new interfaces set to remodel applications into cross-platforms
  • Learning services for Intelligent Apps